Every day, there are more and more ways to communicate but that increase in quantity does not always mean an improvement in quality. Quite the opposite, as we get more hurried so do our meetings, emails, phone calls, texts and posts. Whether communication is virtual or face to face there are some golden guidelines that help ensure people understand us and we have the desired impact. Learning to think, speak and write effectively is a life skill that underpins all successful careers. This program offers a second-level training, suitable for people who have already gained a basic understanding of the principles of communication.

Participants will:
• Learn and use multiple perspectives
• Get clear about their objectives
• Use chunking and linking to structure communication
• Apply tips to be memorable and persuasive