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In this workshop you will cover the following objectives as they relate to managing conflict in the workplace:

  • Conflict defined
  • Causes of conflict
  • Types of conflict 
  • Managing, preventing, and resolving conflict
  • Framing and reframing in communication
  • Managing difficult employees
  • Communication in conflict situations
  • Benefits of conflict resolution 

Event Details

  • Benson, Candi L
  • Mohammed, Akram

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